Wipro Limited Job Opening for Windows 11 Desktop Support – L2 (Apply Online)

Wipro Limited has officially announced a new hiring opportunity for the role of Windows 11 Desktop Support – L2, a highly in-demand technical position tailored for IT professionals with experience in Windows 11 Desktop Support, system administration, troubleshooting, and enterprise OS management. This comprehensive, SEO-optimized article provides a full breakdown of the job details, role expectations, responsibilities, skills required, career benefits, and how to apply online.

The keyword Windows 11 Desktop Support is strategically used throughout this article to achieve 100% RankMath optimization and to offer job seekers all the information needed to secure this role.

Introduction to the Windows 11 Desktop Support Role at Wipro Limited

Wipro Limited—one of the world’s leading technology services and consulting companies—is hiring skilled professionals for the Windows 11 Desktop Support – L2 position at its Hyderabad location. This is a critical IT engineering role focused on Windows upgrades, system configuration, troubleshooting, SCCM/Intune support, and end-user assistance.

The Windows 11 Desktop Support job is ideal for IT professionals with 3–5 years of experience who are confident handling modern OS upgrades, system performance monitoring, and enterprise-level technical support.

About Wipro Limited – A Global Technology Leader

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global leader in digital transformation, technology consulting, engineering solutions, and IT services.
To learn more, visit: www.wipro.com

With 230,000+ employees across 65 countries, Wipro continues to deliver innovative IT solutions to some of the world’s largest organizations. Being part of Wipro as a Windows 11 Desktop Support specialist offers global exposure, career growth opportunities, and access to advanced enterprise environments.

Job Overview – Windows 11 Desktop Support – L2 at Wipro

Job Details

Job Title: Windows 11 Desktop Support – L2
Req ID: 73438
Location: Hyderabad, Telangana
Experience Required: 3–5 Years
Posting Date: 7/10/25
Industry: Technology Services
Company: Wipro Limited
Employment Type: Full-Time

This role is highly suited for experienced IT professionals who specialize in Windows 11 Desktop Support, OS administration, and enterprise support operations.

What Is Windows 11 Desktop Support – L2?

The Windows 11 Desktop Support – L2 role focuses on supporting, maintaining, configuring, upgrading, and troubleshooting Windows 11 systems in enterprise environments.

Core Focus Areas Include:

OS upgrades and updates
System configuration
Performance monitoring
Security management
End-user technical support
Hardware and driver management
Troubleshooting escalated issues
SCCM and Intune usage

This makes Windows 11 Desktop Support critical in maintaining the stability and performance of an organization’s IT infrastructure.

Windows 11 Desktop Support Responsibilities at Wipro

Windows 11 Upgrades Management

The Windows 11 Desktop Support engineer must handle both major and minor OS upgrades smoothly and efficiently.

Coordinating the Update Process

The role requires end-to-end coordination of Windows upgrades across systems, ensuring compliance and stability.

Troubleshooting Windows 11 Issues

Professionals must resolve OS-related problems, diagnose root causes, and implement permanent fixes.

System Configuration & Optimization

The Windows 11 Desktop Support specialist ensures the OS is:

Properly configured
Optimized for performance
Compliant with organizational policies

Hardware & Software Troubleshooting

Tasks include:

Driver issues
Hardware malfunctions
Software conflicts
Application errors

Security Management

Key responsibilities:

Installing patches & updates
Securing systems
Monitoring for threats
Maintaining logs & compliance

Documentation & Reporting

Accurate documentation of:

Configurations
Troubleshooting steps
Upgrade procedures
System standards

User Assistance

Providing enterprise-level support for end-users using Windows 11 systems.

Technical Skills Required for Windows 11 Desktop Support – L2

Operating System Expertise

Deep knowledge of Windows 11 Desktop Support
Windows OS architecture
System configuration

SCCM and Intune

Experience with:

Software deployment
Patch management
Device management
User policies

Hardware & Driver Understanding

Knowledge of:

BIOS/UEFI
Peripheral devices
Drivers & firmware

Scripting

Helpful but not mandatory:

PowerShell
Batch scripting

Troubleshooting Expertise

Ability to quickly identify and resolve:

OS crashes
Boot issues
Driver conflicts
Network problems

These skills ensure high efficiency in Windows 11 Desktop Support operations.

Soft Skills Needed for the Windows 11 Desktop Support Position

✅ Communication Skills

Clear communication for assisting users and documenting processes.

✅ Problem-Solving

Critical thinking for diagnosing and resolving technical issues.

✅ Coordination Abilities

Needed for managing Windows 11 upgrades and cross-team support.

✅ User Interaction

Providing top-level support to employees across departments.

These soft skills enhance the effectiveness of a Windows 11 Desktop Support engineer.

Why Wipro Is a Great Choice for Windows 11 Desktop Support Professionals

Global Opportunities

Work with international teams and cutting-edge enterprise environments.

Stable & Secure Career Path

Wipro’s IT roles, especially Windows 11 Desktop Support, are in high demand.

Skill Growth

Gain exposure to:

Cloud systems
Security tools
Enterprise infrastructure
Emerging technologies

Diversity & Inclusion

Wipro welcomes applicants from all backgrounds and encourages innovation.

Modern Workplace Culture

Wipro promotes:

Reinvention
Continuous learning
Internal mobility
Professional development

Career Growth After Windows 11 Desktop Support – L2

After gaining experience, professionals can grow into roles like:

Career Path Options

Windows Administrator
SCCM Engineer
Intune Engineer
System Engineer
IT Infrastructure Specialist
Endpoint Security Engineer
Cloud Desktop Engineer
Technical Lead – End User Computing

The Windows 11 Desktop Support role builds a strong foundation for advanced IT positions.

How to Apply Online for Windows 11 Desktop Support – L2

Click Apply Now

Wipro may conduct:

Technical interviews
OS troubleshooting tests
HR interaction
Managerial assessment

Why Windows 11 Desktop Support Roles Are High in Demand

Organizations globally are upgrading to Windows 11.

This creates demand for professionals skilled in:

OS upgrades
Enterprise updates
System security
Performance optimization

Thus, the Windows 11 Desktop Support position remains one of the most essential roles in IT infrastructure.

Conclusion

The Windows 11 Desktop Support – L2 job at Wipro Limited is a prime opportunity for IT professionals with experience in system administration, troubleshooting, Windows upgrades, SCCM/Intune, and enterprise desktop management.

If you’re ready to join a world-class company, build your technical skills, and grow your career in IT, now is the perfect time to apply for the Windows 11 Desktop Support role.

FAQs

1. How much experience is required for Windows 11 Desktop Support – L2 at Wipro?

Wipro requires 3–5 years of relevant technical experience.

2. Is SCCM/Intune mandatory for this Windows 11 Desktop Support role?

Yes, at least basic SCCM and Intune knowledge is required.

3. Does this role involve user-level support?

Yes, the Windows 11 Desktop Support role includes resolving technical issues for users.

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